Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Important Privacy Notice
This Privacy Policy applies to all Fun88 services and explains how we handle your personal information when you use our sports betting and casino platform. By using our services, you consent to the practices described in this policy.
1Privacy Overview
Fun88, operated by E Gambling Montenegro d.o.o. in cooperation with OG GLOBAL ACCESS LIMITED, is committed to protecting your privacy and personal information. We understand the importance of data privacy, especially for Indian players who entrust us with their personal and financial information.
This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your information when you use our website, mobile applications, and related services. We are committed to transparency about our data practices and your rights regarding your personal information.
We comply with applicable privacy laws and regulations, including data protection requirements for Indian users, and we continuously update our practices to maintain the highest standards of privacy protection.
2Information We Collect
Personal Information
We collect various types of personal information necessary to provide our services and comply with legal requirements:
Account Registration Information
- Full name and date of birth
- Email address and mobile phone number
- Residential address and postal code
- Username and password
- Preferred language and currency
Identity Verification Information
- Government-issued identification documents (Aadhaar, PAN Card, Passport, Driver's License)
- Bank account details and financial information
- Proof of address documents
- Biometric data for enhanced security (where applicable)
Financial and Transaction Information
- Payment method details (card numbers, UPI IDs, bank account information)
- Transaction history and betting records
- Deposit and withdrawal information
- Bonus and promotional activity
Automatically Collected Information
| Information Type | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, browser type, device information, operating system | Security, fraud prevention, service optimization |
| Usage Data | Pages visited, time spent, click patterns, feature usage | Service improvement, personalization |
| Location Data | General geographic location, IP-based location | Compliance, geo-blocking, fraud prevention |
| Communication Data | Live chat logs, email correspondence, support tickets | Customer support, service improvement |
3How We Use Your Information
We use your personal information for legitimate business purposes and as required by law. Our primary uses include:
Account Management and Service Provision
- Creating and maintaining your Fun88 account
- Processing deposits, withdrawals, and other transactions
- Providing sports betting and casino gaming services
- Managing bonuses, promotions, and loyalty programs
- Providing customer support and resolving issues
Legal and Regulatory Compliance
- Verifying your identity and age (18+ requirement)
- Preventing money laundering and terrorist financing
- Complying with Know Your Customer (KYC) requirements
- Meeting regulatory reporting obligations
- Responding to legal requests and law enforcement
Security and Fraud Prevention
- Detecting and preventing fraudulent activities
- Monitoring for suspicious betting patterns
- Protecting against unauthorized access
- Ensuring platform security and integrity
Marketing and Communications
- Sending promotional offers and bonuses (with consent)
- Providing service updates and notifications
- Personalizing your gaming experience
- Conducting market research and analysis
Data Processing Legal Basis
We process your personal information based on:
- Contract Performance: To provide our services as agreed
- Legal Obligations: To comply with applicable laws and regulations
- Legitimate Interests: For fraud prevention, security, and service improvement
- Consent: For marketing communications and optional features
4Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in specific circumstances:
Service Providers and Business Partners
We work with trusted third-party service providers who help us operate our platform:
- Payment Processors: To process deposits and withdrawals
- Identity Verification Services: To verify your identity and documents
- Technology Providers: For hosting, security, and technical support
- Marketing Partners: For promotional campaigns (with your consent)
- Customer Support Services: To provide assistance and resolve issues
Legal and Regulatory Authorities
We may disclose your information when required by law or to protect our rights:
- Regulatory bodies and licensing authorities
- Law enforcement agencies and courts
- Financial intelligence units for anti-money laundering
- Tax authorities and government agencies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Third-Party Security
All third parties we work with are required to maintain appropriate security measures and use your information only for the purposes we specify. We conduct due diligence to ensure they meet our privacy and security standards.
5Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Security Measures
- Encryption: All data transmissions use SSL/TLS encryption
- Secure Storage: Personal data is stored in encrypted databases
- Access Controls: Strict authentication and authorization protocols
- Firewalls: Advanced firewall protection for our systems
- Regular Updates: Continuous security patches and system updates
Organizational Security Measures
- Limited Access: Only authorized personnel can access personal data
- Staff Training: Regular privacy and security training for employees
- Background Checks: Thorough screening of personnel with data access
- Incident Response: Procedures for handling security breaches
- Regular Audits: Security assessments and penetration testing
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of discovery.
6Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and provide personalized services:
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality, security, login sessions | Session/Persistent |
| Performance Cookies | Analytics, website optimization, error tracking | Up to 2 years |
| Functional Cookies | User preferences, language settings, personalization | Up to 1 year |
| Marketing Cookies | Targeted advertising, promotional campaigns | Up to 1 year |
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. We provide cookie consent options for non-essential cookies.
7Your Privacy Rights
You have several rights regarding your personal information. We are committed to honoring these rights while maintaining the security and integrity of our services:
Access Rights
Request a copy of the personal information we hold about you, including how it's used and with whom it's shared.
Correction Rights
Request correction of inaccurate or incomplete personal information in your account.
Deletion Rights
Request deletion of your personal information, subject to legal and regulatory requirements.
Portability Rights
Request a copy of your data in a structured, machine-readable format for transfer to another service.
Objection Rights
Object to processing of your personal information for direct marketing or other legitimate interests.
Restriction Rights
Request limitation of processing your personal information in certain circumstances.
Exercising Your Rights
To exercise any of these rights, please contact our Privacy Team using the contact information provided below. We will respond to your request within 30 days and may require identity verification to protect your information.
Important Limitations
Some rights may be limited by legal requirements, such as anti-money laundering laws that require us to retain certain financial records. We will explain any limitations when responding to your requests.
8Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this privacy policy and as required by applicable laws:
Retention Periods
| Information Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Duration of account + 7 years | Regulatory requirements |
| Transaction Records | 7 years from transaction date | Financial regulations, tax laws |
| Identity Documents | 5 years after account closure | KYC/AML compliance |
| Marketing Data | Until consent withdrawn | Consent-based processing |
| Support Communications | 3 years from last contact | Service improvement, dispute resolution |
Secure Deletion
When retention periods expire, we securely delete or anonymize your personal information using industry-standard methods to ensure it cannot be recovered or reconstructed.
9International Data Transfers
As a global platform, we may transfer your personal information to countries outside India for processing and storage. We ensure appropriate safeguards are in place:
Transfer Safeguards
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Standard Contractual Clauses: EU-approved contracts for data protection
- Binding Corporate Rules: Internal policies ensuring consistent protection
- Certification Programs: Third-party verified security standards
Data Processing Locations
Your data may be processed in secure facilities located in India, European Union, and other jurisdictions with appropriate data protection laws. All processing locations maintain equivalent security standards.
10Children's Privacy
Fun88 services are strictly intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.
Age Verification
We implement robust age verification procedures during account registration. If we discover that we have collected information from someone under 18, we will immediately delete such information and close the account.
Parental Controls
Parents who believe their child has provided personal information to Fun88 should contact us immediately. We will investigate and take appropriate action to remove any such information from our systems.
11Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through:
- Email notifications to your registered email address
- Prominent notices on our website and mobile app
- In-account notifications when you log in
- SMS notifications for major changes (where applicable)
Continued use of our services after policy changes indicates acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
12Contact Information
Privacy Inquiries
Company: E Gambling Montenegro d.o.o. in cooperation with OG GLOBAL ACCESS LIMITED
Address: 81000 Podgorica, Moskovska br. 65., Montenegro
Registration Number: 5-0615951
Privacy Email: privacy@in-fun88.org
General Support: cs@in-fun88.org
Live Chat: Available 24/7 on our website
Data Protection Officer
For specific privacy concerns or to exercise your rights under data protection laws, you can contact our Data Protection Officer directly at dpo@in-fun88.org.
Regulatory Contacts
If you believe we have not adequately addressed your privacy concerns, you may contact the relevant data protection authority in your jurisdiction.
Response Time
We aim to respond to all privacy inquiries within 30 days. For urgent security concerns, we provide initial responses within 72 hours.